• Other services than mentioned
• Laundry, telephone calls and expenditure of a personal nature.
• Travel insurance

Health & Safety Procedure:

1. Clients required to provide vaccinated certificate as proof that clients completed the vaccination process.
2. The SSTA Travel also will accommodate our clients in registered and certified hotels for tourist to stay.
3. For transportation, the SSTA Travel will provide safe and clean transports whereby they’ll be sanitized frequently.
4. All clients will be provided free hand sanitizer and facemask from the organization and also body temperature check also will be done frequently throughout the tour

 Payment Terms & Cancellation Policy:

1. Rates quoted strictly for minimum number of persons as per request above, if less or any reduce no of person the rate will be different.
2. This is only quotation; no reservation has been made until we have received your written acceptance of the quotation and deposit to secure the quotation rates.
3. Deposit of 50% is required upon booking confirmation and final payment to be paid in full one month before departure date.
4. Cancellation procedure:
   1. Travel arrangements for any member of the party may be cancelled at any time by written notice by the person who made the booking.
   2. Please note the following:
      1. If notice of cancellation is received by SRI SUTHARSANAM TRAVEL AND TOUR SDN. BHD. than 21 days prior to the guided holiday departure date, 20% will be retained along for SRI SUTHARSANAM TRAVEL AND TOUR SDN. BHD.’s Cancellation Fee Waiver payment.
      2. Illness or Absence Early return expenses are the guest’s responsibility. There is no refund for absence or early departure from a guided holiday, including but not limited to missed hotels, transfers, meals or sightseeing.